Shipping Policy for LawnViroFix

Effective Date: February 11, 2025

At LawnViroFix, we strive to ensure that your orders are delivered promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding order processing, handling, and delivery. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive an order confirmation email upon placement and a shipping confirmation email with tracking details once the order is dispatched.

2. Shipping Methods and Delivery Times

We offer the following shipping options to meet your needs:

Domestic Shipping (Within the United States)

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

International Shipping

  • Delivery times vary depending on the destination and shipping method, typically ranging from 7-21 business days.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the destination, weight, and size of your order.
  • Free Shipping: Free shipping promotions may apply for orders over a specified amount, as detailed on our website.
  • Shipping costs are non-refundable unless the product is defective or an error occurred on our part.

4. Order Tracking

  • A tracking number will be provided once your order is shipped.
  • You can track your order via the carrier’s website using the tracking link included in the shipping confirmation email.
  • It is the customer’s responsibility to monitor the tracking status and notify us promptly of any delivery issues.

5. Shipping Restrictions

  • LawnViroFix does not ship to P.O. Boxes, APO/FPO addresses, or restricted locations due to carrier limitations.
  • Certain products may have restrictions for international destinations due to regulations.

6. Delayed or Lost Shipments

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances, such as weather conditions, customs clearance, or carrier issues.
  • If your shipment is delayed or lost, please contact us, and we will assist in resolving the issue, including filing claims with the carrier if necessary.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  1. Notify us within 48 hours of receiving the shipment.
  2. Provide clear photos of the damaged or incorrect product and its packaging.
  3. We will arrange for a replacement, refund, or store credit based on your preference.

8. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information at checkout.
  • If a package is returned due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the package.

9. Customs and Duties (International Orders)

  • For international shipments, customers are responsible for paying any customs duties, import taxes, or related fees required by their country.
  • LawnViroFix is not liable for delays caused by customs clearance processes.

10. Order Cancellations

  • Orders can be canceled before they are shipped for a full refund.
  • If the order has already been shipped, it must be returned in accordance with our Refund and Returns Policy.

11. Contact Information

For any shipping-related questions or concerns, please contact us: